My Experience
2022-Cont
INFLECTION POINT MSP LTD
Sr. Technical Project Engineer
I lead migration planning and execution, ensuring smooth transitions for clients, facilitate seamless onboarding, and resolve complex Level 3 technical issues to maintain system reliability and performance
2020-2022
EYNETECH SERVICES PVT LTD
Senior System Engineer
Working as a Senior System Engineer, handling escalations from first line engineers and clients. Also planning and executing various projects like O365 migration, AD migrations, RDS deployments etc.
2018-2020
NBTC KOCHI
Technical Support Engineer
Provided remote support to NBTC Abu Dhabi and Kuwait, managing Active Directory users, GPO creation and application, Windows Server installation/configuration, and O365 administration.
2016-2018
WIPRO INFOTECH
Desktop Engineer L2
Resolve network issues, configure systems, provide remote support, troubleshoot software/hardware problems, install applications, and ensure excellent customer service for improved satisfaction.